Terms of Service
Updated: October 2024
Welcome to Malo’s website (the “Site”). These Terms of Service (“Terms”) govern your use of the Site and any services, content, or products provided through the Site. By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.
1. Acceptance of Terms
By accessing and using the Site, you agree to comply with these Terms and any applicable laws and regulations. Malo reserves the right to change these Terms at any time, and it is your responsibility to review them regularly.
2. Eligibility
The Site is intended for users who are at least 18 years of age. By using this Site, you represent and warrant that you are at least 18 years old or have the permission of a parent or guardian.
3. Use of the Site
You agree to use the Site for lawful purposes only and in a manner that does not infringe the rights of others or restrict or inhibit their use and enjoyment of the Site.
Prohibited activities include:
- Posting or transmitting unlawful, threatening, defamatory, obscene, or otherwise objectionable material.
- Attempting to interfere with the proper functioning of the Site or its security measures.
- Collecting any personal information from other users without their consent.
4. Intellectual Property
All content on the Site, including text, images, logos, and graphics, is the property of Malo or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without prior written permission from Malo.
5. User-Generated Content
By submitting content (such as reviews or comments) to the Site, you grant Malo a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, distribute, and display the content in connection with the operation of the Site and our business.
You agree that you are solely responsible for the content you submit and that it complies with applicable laws and does not infringe the rights of any third party.
6. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
7. Third-Party Links
The Site may contain links to third-party websites. Malo is not responsible for the content, privacy policies, or practices of any third-party websites. The inclusion of any link does not imply Malo’s endorsement or approval of the site.
8. Disclaimers
The Site is provided “as is” without warranties of any kind, either express or implied. Malo does not guarantee that the Site will be error-free, secure, or uninterrupted. You use the Site at your own risk.
9. Limitation of Liability
To the fullest extent permitted by law, Malo shall not be liable for any damages (including, but not limited to, direct, indirect, incidental, consequential, or punitive damages) arising from your use of, or inability to use, the Site.
10. Indemnification
You agree to indemnify, defend, and hold harmless Malo, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of the Site or violation of these Terms.
11. Termination
Malo reserves the right to suspend or terminate your access to the Site, at our sole discretion, without notice, for conduct that violates these Terms or is harmful to other users, us, or third parties.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of Canada. Any legal action or proceeding related to these Terms shall be brought exclusively in a court of competent jurisdiction located in Canada.
13. Changes to These Terms
Malo may update or revise these Terms at any time by posting the new terms on the Site. Your continued use of the Site after such changes constitutes your acceptance of the new Terms.
14. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: [email protected]
Phone: 800-665-6256
Address: 200-750 boul Curé-Labelle Laval, Quebec, Canada
Privacy Policy
Updated: October 2024
Malo (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”). By accessing or using the Site, you consent to the practices described in this policy.
1. Information We Collect
We may collect personal information and non-personal information from you in various ways, including:
a. Personal Information
- Identifiable Information: Information you provide to us directly, such as your name, email address, phone number, billing address, and any other information you provide when filling out forms, purchasing products, or contacting us.
- Account Information: If you create an account with us, we may collect login credentials like usernames and passwords.
b. Non-Personal Information
- Usage Data: Information about how you access and use the Site, including IP addresses, browser type, operating system, pages viewed, links clicked, and time spent on the Site.
- Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to enhance your experience and gather information about your usage patterns.
2. How We Use Your Information
We may use the information we collect in the following ways:
- To Provide and Manage Services: To process transactions, manage your account, and provide customer support.
- To Improve the Site: To personalize your experience and improve the functionality and content of the Site.
- Marketing and Communications: To send you promotional materials, newsletters, and other communications (if you have opted in to receive them).
- Security and Fraud Prevention: To protect the integrity and security of the Site and to prevent and detect fraud or other illegal activities.
3. How We Share Your Information
We may share your personal information in limited situations:
- With Service Providers: We may share information with third-party vendors and service providers who assist us in operating the Site, processing payments, or delivering products.
- For Legal Purposes: If required by law, we may disclose your information to comply with legal obligations or respond to lawful requests from public authorities.
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on the Site and hold certain information. Cookies are small text files that are stored on your device when you visit the Site.
You can control and manage cookies through your browser settings. However, disabling cookies may affect your experience on the Site.
5. Third-Party Links
The Site may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
6. Data Security
We take reasonable steps to protect the personal information we collect from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request that we update or correct any inaccurate information.
- Deletion: You may request that we delete your personal information, subject to certain legal obligations.
- Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in those communications or by contacting us directly.
8. Children’s Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.
9. International Data Transfers
If you are located outside of Canada, your information may be transferred to, and processed in, a different jurisdiction where data protection laws may differ from those in your country. By using the Site, you consent to the transfer of your information to other countries, including Canada.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the “Effective Date” updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Phone: 800-665-6256
Address: 200-750 boul Curé-Labelle Laval, Quebec, Canada
Headquarters
200-750 boul Curé-Labelle Laval
Montreal, Quebec, Canada
© 2024 Malo. All Rights Reserved