Please fill out this form to learn more about becoming a MALO retailer.
Please note: At this time, we work exclusively with jewellery retailers that have a physical storefront, since it aligns with our brand standards and service model.
WHY CHOOSE MALO
Focus on your customers, not your suppliers.
Offering award-winning designs, fast shipping, and flexible customization, our comprehensive collection of men’s wedding bands and our user-friendly wedding band selling system were built to help you move product, not inventory. As your supplier, our role at MALO is to make your job easier.
More Sales
Increase your sales and appeal to a broader range of customers with our simplified pricing for all budget sizes — plus plenty of tools to upsell!
Industry-Leading Service
Free finishes (5 different options), free custom engraving, and free lifetime warranties for manufacturer defects, size exchange, and refurbishing.
B2B Only
MALO is exclusively for independent retail jewelers. We do not conduct any direct-to-consumer sales.
Explore our collections.
MARDINI
A blend of precision engineering and intricate craftsmanship of mixed metals: gold-based featuring carbon fiber tantalum, titanium, and black zirconium.
Just three key price-points and instant, on-demand pricing — so you can quickly price any wedding band when your customers ask, without having to access our website or contact us.
Policies You Can Count On
We won’t change our policies on you (and haven’t changed them since 2016). We honor our word and deliver on our promises.
Quick Shipping
Our plain and alternative metal bands ship in just 48 hours, and custom bands come with quick delivery too — just 5 to 10 days.
Real-Time Order Tracking
Place orders on-demand and track them in real-time, plus enjoyable staff training and amazing customer service for returns and requests.
Expert & Personalized Service
On-demand staff training and incredibly knowledgeable customer relations executives that are always available to you.
Special Requests
Great flexibility to consistently make you and your customers completely satisfied (Nine times out of 10, we say “yes” to customizations and special requests).
MALO is dedicated exclusively to serving independent retail jewelry stores. (We do not sell direct-to-consumer.) We specialize in crafting high-quality men’s wedding bands, supporting retailers with a unique, Canada-based manufacturing partner. Our mission is to provide our retail partners with expertly crafted pieces that they can confidently offer their customers, knowing each band reflects the exceptional quality, design, and after-sales service MALO is known for.
How fast does MALO deliver orders?
Our plain and alternative bands ship in just 48 hours, and custom bands come with quick delivery too — just 5 to 10 days! Plus, our high-precision technologies ensure that defects and other issues are virtually nonexistent.
Please note that rings with modifications might require more time to produce, which we will always communicate to you.
If you need an order rushed, you can simply contact our customer care department and we will be happy to assist you.
What are your main policies?
We offer free engraving, free lifetime refinishing and resizing, lifetime warranty against manufacturing defects, and free refurbishing of displays and alloy samples.
Our stock balancing policy is 1/1 per collection.
Our standard credit terms are 30 days on special orders.
Various credit term plans are available for stock orders and buy-ins.
We provide displays for our bands (on qualifying orders, and as long as available) upon request.
What is your ethics policy?
All of our materials are ethically sourced and purchased from legitimate conflict-free sources, in compliance with the United Nations resolutions.
What quality diamonds does MALO use?
All diamond rings are made using I1 Clarity GH color unless indicated otherwise. All other diamond qualities are available on all rings upon request, including SI, VS, LAB, and VS.
What happens if we try MALO and do not like it?
While this has never happened to us, we understand that it is always a possibility. This is why we offer a 12-month money back guarantee, no questions asked.